PURCHASE INFORMATION

SHIPPING METHODS

Your order can be received in the following ways:


A. RECEIVE FROM OUR STORE

Our company provides you the ability to receive your order from our store earning a 5% discount on the total price.


Headstore Address:
189 Dimokratias Av. (Attiki Odos - Exit 7)
13671 Acharnai – Athens


B. SHIPPING BY TRANSPORTATION COMPANY AND RECEIPT FROM ITS HEADQUARTERS


For Athens / Piraeus areas shipments are made within 1-5 working days at the customers stated address. Shipping cost: 5€


For the rest areas of Attiki and mainland, shipments are made within 3-7 working days. Shipping cost: 5€


For all the islands the shipping cost is 8€.

For the rest areas of Attiki, mainland and islands, customer receives from the headquarters of the transport company. If you want door to door delivery, there is an additional shipping charge by arrangement with the transport company.


C. DELIVERY BY ACS COURIER

Shipments are made throughout Greece with immediate delivery to your place within 1-3 working days. Orders are delivered through the cooperating courier company ACS.


(!) Excludes:

  • Shipments to remote and inaccessible areas (https://goo.gl/Uw939G)
  • Orders for very heavy and bulky items


For Athens / Piraeus the delivery cost by courier is 8€.


For the other areas of Attiki and mainland the delivery cost by courier is 10€.


For all the islands the delivery cost by courier is 11€.



D. SHIPPING TO CYPRUS

For shipments in Cyprus, the shipping costs are determined after consultation with the customer and change based on the characteristics of each product (dimensions, weight, etc.). Therefore, after the completion of the online order, there will be communication for the final cost.






All shipping final cost are calculated automatically upon completion of your online order at the checkout.


Athens / Pireaus (included municipalities): Agia Varvara, Agia Paraskevi, Agios Dimitrios, Agioi Anargiroi – Kamatero, Athens, Aigaleo, Alimos, Amarousio, Acharnai, Vari – Voula – Vouliagmeni, Vrilissia, Vironas, Galatsi, Glifada, Dafni – Ymittos, Dionisos, Elliniko – Argyroupoli, Zografou, Ilioupoli, Herakleio, Ilion, Kaisariani, Kallithea, Keratsini – Drapetsona, Kifisia, Korydallos, Lykovrisi – Pefki, Metamorfosi, Moschato – Tavros, Nea Ionia, Nea Smyrni, Nikaia – Agios Ioannis Rentis, Palaio Faliro, Papagou – Cholargos, Peiraias, Penteli, Perama, Peristeri, Petroupoli, Filadelfeia – Chalkidona, Filothey – Phychiko, Fyli, Chaidari and Chalandri.


Other areas of Attiki (included municipalities): Aspropyrgos, Elefsina, Kropias (Koropi, Agia Marina, Agios Dimitrios, Karellas and Kitsi), Mandras – Eidyllias, Marathonas, Markopoulo – Mesogaias, Megara, Paiania, Pallini, Rafina – Pikermi, Saronikos, Spata – Artemida and Oropos.





PAYMENT METHODS

To facilitate and serve all those who wish to make purchases from our online shop, we offer the following payment methods:


A. Cash on delivery

Valid for shipments:

  • via Courier throughout Greece
  • via Transport only for the area "Athens-Piraeus"


Υou can pay to the company employee (ACS courier) the total price of the order, as notified to you in its final confirmation, on delivery at an extra charge of 2€.


(!) For purchases of items that need cutting (carpets, PVC rolls and artificial grass) is required a 30% pre-payment in order to be shipped (if the payment way is cash on delivery).



B. BANK TRANSFER

After your direct deposit/transfer to the company's bank account, please send us an e-mail with your payment to e-sales@deco-outlet.gr.



BANK ACCOUNTS


ALPHA BANK:

  • ACCOUNT NUMBER: 178 00233 0000 489
  • IBAN: GR8501401780178002330000489


EUROBANK:

  • ACCOUNT NUMBER: 00260 273 960200 325750
  • IBAN: GR8602602730000960200325750


NATIONAL BANK OF GREECE:

  • ACCOUNT NUMBER: 091 47023874
  • IBAN: GR4201100910000009147023874


PIRAEUS BANK:

  • ACCOUNT NUMBER: 507 4060003 698
  • IBAN: GR5201720740005074060003698


OWNER: Z & H ΜΠΑΣΑΓΙΑΝΝΗΣ Α.Ε.Ε.




C. DEBIT, CREDIT OR PREPAID CARD

The charge on your card is made on the date of order completion. Deco-outlet.gr has taken all the necessary measures for the security of your transactions.


Cyprus: When the final cost (including shipping) will be agreed, an electronic payment email will be sent to you. The repayment via debit or credit card is made in a completely secure banking platform.


We are pleased to offer interest free installments plans for all of our customers ordering via our website (by Credit Card) depending on the total price.


To be more specific:

From Up to Number of Installments
1 € 499,99 € 2 to 6 installments
500 € 799,99 € 2 to 9 installments
800 € - 2 to 12 installments



D. PAYMENT VIA PAYPAL

Deco-outlet.gr has taken all the necessary measures for the security of your transactions.

You can use your PayPal account to pay.




SALES TERMS

Discounts or coupons are valid individually for each order and do not work in combination.




PROTECTION OF PERSONAL DATA

In our online shop we take all the necessary security measures for your transactions and your personal data. Information such as your Credit, Debit or Prepaid card number is NOT stored in our online store. Finally, we inform you that for the best security of your purchases, please make us a telephone confirmation, before any order shipment.




BUYING TERMS

Deco-outlet.gr provides in addition to high quality products and a range of services to shield your purchases.


DEFECTIVE PRODUCT POLICY

All our products are provided with the possibility to replace them in case the product is defective.

In such a case should:

• The product must be returned by the customer within 10 days from the date of purchase.

• The defect is due to an error by the manufacturer and not to a damage caused by misuse of the product.

• Deco-outlet.gr has to replace the product with another of the same or higher technical specifications or to return the money at the initial purchase price to the customer, in case there is not enough stock to replace the product.


NON-RECEIPT TERMS

Guaranteed product delivery

Deco-outlet.gr guarantees the natural delivery of the product to the buyer. In any case where a product for any reason is not received by the buyer, its replacement is charged exclusively by deco-outlet.gr.

Re-shipment is an obligation for deco-outlet.gr of a same or higher specifications product and must be completed within 10 days. Otherwise, deco-outlet.gr is obliged to return the customer's money.


BUY WITH CREDIT CARD

The user of the credit card must also be the legal holder of it, while he must show his card and his identity upon receipt of the product. In case such a thing does not become possible during the delivery of the products, no cancellation or refund is accepted by deco-outlet.gr.